TERMS - FAQ

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Common Questions

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  • With our tiered pricing structure, customers enjoy great value for high-quality meals, including volume discounts for large orders, making gourmet dining both accessible and affordable.

  • FoodLAN offers an extensive selection of dishes from local restaurants, providing a diverse range of cuisines that cater to all tastes and dietary needs, ensuring that every employee has access to meals they love.

  • Health-conscious menus featuring nutritious and balanced options reflect our commitment to the well-being of our customers. We believe in fueling productivity and wellness through wholesome food.

  • We pride ourselves on partnering with local chefs and restaurants, which not only guarantees the freshest ingredients but also supports the local economy. Our customers appreciate the opportunity to contribute positively to their community.

Ordering FAQ

If you don't see an answer to your question, you can send us an email from our contact form.

  • Answer: Ordering with FoodLAN is simple and efficient through our online platform. Once your corporate account is set up, you can browse our restaurant partners' menus, select meals, and schedule delivery times that suit your office's needs. For recurring orders or special requests, our customer service team is available to assist you in streamlining the process.

  • Answer: Delivery times may vary based on the restaurant's location, the size of your order, and the time of day. However, we strive to ensure that all orders are delivered within a specified window that we agree upon at the time of ordering. Our goal is to provide prompt and reliable service, keeping you informed of your order status every step of the way.

  • Answer: We welcome and encourage feedback from our corporate clients as it helps us improve our service. If you have any concerns or suggestions, you can easily reach out to our customer service team via email, phone, or our platform's feedback section. We are committed to addressing any issues promptly and to your satisfaction.

  • Answer: No, FoodLAN does not require any long-term contracts or commitments. Our service operates on a flexible basis, allowing you to order as needed. We believe in earning your continued business through exceptional service and culinary experiences rather than binding agreements.

  • Answer: FoodLAN partners with a diverse range of local restaurants to offer a wide variety of cuisines, including but not limited to Italian, Mexican, Japanese, Indian, Thai, and Mediterranean. We aim to cater to various dietary preferences and restrictions, providing options like vegetarian, vegan, gluten-free, and halal meals to ensure there's something for everyone in your office.

  • Answer: Food quality and safety are our top priorities. We carefully select restaurant partners based on stringent criteria, including food handling certifications, hygiene ratings, and customer reviews. Our partners are regularly monitored for compliance with food safety standards, and we ensure that all meals are prepared and delivered under the most hygienic conditions.

  • Answer: Absolutely! FoodLAN specializes in catering to both daily office meals and larger corporate events or meetings. Our platform allows you to place bulk orders tailored to your specific needs, whether it's a team lunch, a corporate gathering, or a special event. We work closely with our restaurant partners to ensure your orders are delivered on time and to your satisfaction.

  • Answer: Yes, FoodLAN offers customizable meal plans to fit your company's specific dietary needs and budget. Our team can work with you to create a meal plan that includes a variety of cuisines and dishes, ensuring your team enjoys a balanced and diverse menu. We're committed to providing flexible solutions that adapt to your company's evolving requirements.